Frequently Asked Questions
Everything you need to know about our premium country attire and services.
What is your standard shipping timeframe?
We offer tracked standard shipping which typically takes 3-5 business days across the UK. Express next-day delivery is also available for orders placed before 2pm.
How do I return an item that doesn't fit?
We provide a 30-day hassle-free return policy. Simply use our online portal to generate a prepaid return label and drop your package at any authorized collection point.
Are your country boots and jackets waterproof?
Most of our outdoor wear features GORE-TEX lining or wax-treated finishes. Please check the specific product description for the 'Waterproof' or 'Water-Resistant' rating.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna.
How should I care for my wax cotton jacket?
To maintain the longevity of your garment, do not machine wash or dry clean. Wipe down with cold water and a sponge, and re-wax the fabric annually using our specialized dressing.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated automatically at checkout based on your location.